One of the strangest things about acquisitions is how much time we spend evaluating the company we are buying and how little time we spend evaluating ourselves. I have sat through diligence processes where teams reviewed financial statements, technology platforms, customer concentration, contracts, operating processes, management capability, and enough spreadsheets to make even the most committed Excel person consider a career in pottery. Every risk is catalogued, discussed, scored, challenged, and placed neatly into some colour-coded document that gives everyone a brief sense of control. Then the deal closes, and suddenly the organization that spent months examining someone else’s weaknesses […]