ERP for Hospitality Industry

We are independent ERP consultants specializing in ERP for hospitality industry, from software selection through to implementation. We do not accept compensation from any vendor or implementer, so our advice is entirely in your interest.

Compare Hospitality ERP Software

Compare Hospitality ERP software by scrolling down and across to see their applications/modules, number of customers, underlying technology and critical generic requirements.

Click to filter by Tier, System, Application, Industry, Criteria Category and Criteria Detail.

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Product Information
System
Vendor
Description
Website
Primary Tier
Industries
Applications
Developer Information
Number of customers - all products
Number of customers - this product
Technology
% of application that is web based (just need a browser on workstation)
On premise, cloud or hybrid
Private or Public Cloud
Tenant Architecture
Generic Requirements
Customization/Configuration
Without changing source code
User-defined fields Can define values/dropdowns for fields Used in report selection and ordering Used in workflow
User defined screens Change fields to required, optional or invisible for standard and user-defined field
Multiple Companies
Share inventory across companies
Share customers and suppliers across companies
Automate balancing of transactions across legal entities
PO of 1 company automatically generates the sales order in another company
Multiple Currencies
Maintain source and home currency amount for each transaction
Date effective currency exchange rates
Work Flow
Can apply an approval process to any transaction such as a journal entry or any master file such as a supplier or inventory item
Can generate alerts/escalation if something expected is late or reminders
Configurable approvals or alerts without needing programming
Mobility
Optimized for Android and iPhone
Offline mode and synch when internet connected
Sales tax compliance
Canadian sales tax compliance
US sales tax compliance
Reporting/Business Intelligence
Reporting
Industry standard reporting tool and can change existing reports or add new ones
Ad-hoc reporting (don’t need a programmer) with filtering, sorting and summarizing options
Dashboards
Based on real time updates from all transactions
Role specific
Configurable dashboards - don't need to be a programmer to create or change dashboard
Analytics
Drag and drop dimensions
Visualization/graphic representation of data

Not all ERP systems are created equal. There is a big variance in functionality for a specific industry and for the size of company. Small companies don’t need the complexity required for larger companies. There is also a big difference in the ERP vendors which can be:

Vendors with solutions for multiple industries. These systems are more complicated to setup because of all the industries they support.
Vendors that offer a solution for a specific industry.
Vendors that offer an extension developed by a 3rd party for a specific industry.

This page covers unique ERP requirements for hospitality industry, an hospitality ERP software comparison across leading systems, and the ERP implementers that specialize in this space. If you would like independent guidance on which direction is right for your company, we would be glad to help.

Hospitality ERP Software | Hospitality Services ERP Systems Comparision

ERP Requirements for Hospitality Industry

Hotel and hospitality companies operate with requirements that generic ERP systems rarely support out of the box. The list below reflects what a purpose-fit system needs to handle:

– Service management including tracking of all issues/incidents, problems, information requests
– Requisitions including consolidation across locations within a property but each line on the PO retains the location for the purchased item or service
– Contract management
– RFQ process
– Project management
– Property management including room inventory control
– Online reservations
– POS for food, retail and services such as golf and spa
– Inventory control
– Recipe management
– Facilities management
– Labour scheduling

ERP Implementers for Hospitality Industry

Drill down for information about implementers of Hospitality ERP Software including number of employees, systems supported and industries supported.

180 Systems conduct dozens of ERP selections every year. With our deep knowledge of ERP for hospitality industry, we will help you find the right ERP system for your company and the right professional services company to implement it.

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Why Companies Choose 180 Systems as Their ERP Consultant for Hospitality Industry

180 Systems Differentiators

1. Independence

We are independent ERP consultants and do not accept any compensation from vendors or implementers.

2. Requirements Analysis

Our analysis is mostly based on business process reviews rather than generic requirements checklists.

3. Strategic alignment

We identify requirements to attain critical success factors (CSFs) and use KPI’s to measure attainment of CSF’s as objectives for an ERP implementation.

4. Hospitality ERP Experience

We have extensive experience in Hospitality ERP software selection and implementation with testimonials below.

5. Methodology

We have a documented best practice methodology with numerous proven templates to manage ERP selections and implementations.

6. Efficient

We don’t waste anyone’s time. For example, ERP vendors are asked to only respond to critical requirements in an RFP with the goal of 20% of requirements deemed critical.

7. Cost

Our fees are low because we have little overhead, and don’t exceed a maximum unless there is a change in scope and it has been approved.

8. Trusted Advisors

Our clients know that we will always act with integrity and honesty.

Testimonial

From clients we’ve helped with Hospitality ERP Software Selection and/or Implementation

It was a pleasure working with 180 Systems. I am very satisfied overall with the work. If I have anything else of this kind I would definitely contact them first without any hesitation. During the process they gained an understanding of our systems, what the expectations are and what the software provider is supposed to deliver. 180 Systems can also be a valuable resource during implementation providing high level support of project management.

Vadim Shub, Chief Financial OfficerSkyline Hotels & Resorts

Resources for Hospitality Industry ERP Selection and Implementation

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What is hospitality ERP and why does the industry need a specialized system?

ERP for hospitality is an enterprise resource planning system configured to handle the operational and financial requirements specific to hotels, resorts, and hospitality businesses. Unlike generic ERP systems, a purpose-fit hotel ERP integrates front-of-house operations, property management, food and beverage controls, and back-office financials in a single platform. Without this integration, hospitality businesses typically rely on disconnected systems that create reporting gaps and manual reconciliation work.

What should hospitality companies look for when evaluating ERP for a hotel?

The most important requirements for a hotel ERP include property management system integration, multi-property support, revenue management, food and beverage cost control, payroll, and real-time financial reporting across all revenue centres. The right system depends on the size and complexity of the property, whether you operate a single site or multiple locations, and whether food and beverage is a significant part of your business.

How do I choose between a hospitality-specific ERP and a general ERP system?

Hospitality-specific systems are typically better suited to the industry out of the box, particularly for property management and revenue tracking. General ERP systems can be configured for hotel operations but often require significant customization to handle hospitality workflows correctly. An independent ERP consultant can help you evaluate both options based on your specific operational requirements, without a preference for any particular vendor.

How much does ERP for hospitality cost?

ERP costs in the hospitality industry vary depending on the number of properties, users, modules required, and whether the system is cloud-based or on-premise. Implementation services, data migration, and training typically represent a significant portion of the total investment beyond licensing fees. For a detailed breakdown of what to expect, read our article on ERP Total Cost of Ownership.

Why should hospitality companies use independent ERP consultants rather than going directly to a vendor?

ERP vendors and their implementation partners are motivated to sell their own solution. Independent ERP consultants like 180 Systems do not accept compensation from any vendor or implementer, so the advice you receive is based entirely on your business requirements. This is particularly important in the hospitality industry where the range of systems varies widely in functionality and price, and the cost of choosing the wrong one is significant.