ERP for Manufacturing Industry

180 Systems are very knowledgeable, know what they are talking about and able to bring their expertise to marry all the information in a format that everyone could understand. Besides technical knowledge and experience, they also understand the business flows and business issues which generated many conversations on both the technical and business sides which we appreciated the value that they had brought to our business challenges. They were also able to effectively communicate and bring everyone onside.

Michael is an expert in the subject matter, he understood our process and was able to adapt to our situation.  He was analytical, detailed, did a nice job of herding cats which is a big part of the project. I think he was comprehensive, very systematic.  He didn’t ever overlook anything, and had a nice balance of what was important and what was not important to us.  He was a good fit for what we needed, a catalyst for the process, making it all happen. He helped keep our energy level up, just pushing us forward in a very professional and organized fashion.

Michael was able to take what our people were saying and boil it down to exactly what was needed and how the system needed to work. We sent that out to eight or nine vendors, and when they responded, he was able to rate them on a scale of one to ten in terms of meeting our requirements, and also what customization would be required. These are all things he has done over and over again, but for us the process was perfect. He doesn't operate from a certain bias, he tries to steer you. So he did a wonderful job.

At the time, Railtech was looking to replace their existing system, and didn't have the expertise internally. We did some research, but were not making much progress. We asked our auditors for advice, but felt they were trying to fit them into the systems they already knew. Then I saw Michael mentioned in the CA Magazine, an independent consultant who knew the industry, so we decided to start a dialogue. We were looking for someone independent, who had knowledge of the different systems available, and that's what we got with Michael. In terms of Michael's approach, our group found him to be very organized, methodical, and very knowledgeable about the various systems. We were happy with the overall process and results. In hindsight, it might have been helpful to involve 180 Systems during the implementation phase, for advice and oversight.

We were very impressed with Michael and the work done by 180 Systems. We looked to an outside source to assist us with the system selection process as we did not have much experience with this in house. Michael is very knowledgeable in the field, and his multi-faceted approach to the RFP process is well thought out. Services were provided in an objective, professional manner. In addition, the consulting fees were reasonable. I would unequivocally recommend the services of 180 Systems.

180 Systems was good, kept us in line, and really knew what they were talking about, which was evident right away - that was very helpful for us. The best thing about 180 Systems is that everybody who dealt with them was quite impressed with their background. They have their tool chest, forms and processes, and pulled them out and got right down to work. It surprised us at some of the stuff they were able to do.

I am happy with 180 Systems' work and generally thought it was very good. I liked the approach, the pricing was reasonable and their use of time was well managed. We considered using a larger consulting company, but ruled them out as they were considered not as cost effective as 180 Systems.